Strategy and Clarity are booked and paid for online. For Negotiation and Concierge, from the first call to keys in hand, here is exactly what working with ClearCut Auto Inc. looks like, and what a broker-agent licence means for you.
The steps below are each package's own order of operations, drawn from its scope in the Client Service Agreement.
The agreement, the payment, how you are kept informed and how it ends, on every package.
ClearCut Strategy and Clarity are booked and paid for online, with no consultation needed. For ClearCut Negotiation, Relocation, and Concierge, we start with a complimentary conversation to understand your needs, budget, vehicle goals, and expectations. We also want to hear about your previous vehicle purchasing experiences — including any dealerships you have had negative experiences with and would prefer to avoid, and anything about past transactions that left you feeling frustrated or taken advantage of. This helps us tailor our approach and ensure your experience with ClearCut Auto Inc. is everything the previous ones were not.
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For ClearCut Strategy and Clarity, you choose your package when you book and accept the Advisory Services Terms (British Columbia residents) or the National Advisory Services Agreement (outside BC) at checkout. For ClearCut Negotiation, Relocation, and Concierge, together we select the service package that best fits your needs. A Client Service Agreement is prepared and sent to you digitally through DocuSign — simple, fast, and fully electronic. No need to come to us.
For ClearCut Strategy and Clarity, work commences upon receipt of payment: a single 45-minute phone consultation for Strategy, or a review of your complete deal with a verbal or written summary of our findings for Clarity. You engage with the dealership independently; ClearCut Auto Inc. does not communicate or negotiate with dealerships on your behalf under these packages. For ClearCut Negotiation, Relocation, and Concierge, once the agreement is signed and payment is received as set out for your package, ClearCut Auto Inc. begins working exclusively on your behalf — sourcing vehicles, analyzing the market, communicating with dealerships, and negotiating your deal. Steps 4 to 6 below apply to ClearCut Negotiation, Relocation, and Concierge.
You are kept updated throughout the entire process. No deal is finalized without your review and approval. You make the decisions — we handle the work.
Your vehicle is ready for delivery. Depending on your service package, delivery is coordinated at the dealership or brought directly to your door. Where the selling dealer permits signing away from the dealership and delivery by the selling dealer or a Client-approved, Client-paid third-party carrier is confirmed under the agreed Concierge arrangements, ClearCut Concierge clients do not need to visit the dealership.
We follow up after delivery to ensure you are completely satisfied with both your vehicle and your experience with ClearCut Auto Inc.
Short answers. The fee and scope answers mirror the Client Service Agreement; nothing here is a promise the agreement does not make. ClearCut Strategy and Clarity booked and paid online by British Columbia residents are provided under the Advisory Services Terms (AST 09/2026), and by clients who live outside BC under the National Advisory Services Agreement (NAS 09/2026), either one accepted at checkout. ClearCut Negotiation, Relocation and Concierge are provided under the Client Service Agreement.
A car buyer's broker represents the buyer, not the dealership. In British Columbia that is a licensed activity: the broker-agent works for the person buying the vehicle, sources and negotiates on their behalf, and takes no payment from the selling side. ClearCut Auto Inc. holds BC broker-agent licence B70016.
Yes. Broker-agents are licensed by the Vehicle Sales Authority of British Columbia, the same regulator that licenses dealerships and salespeople. ClearCut Auto Inc. holds BC broker-agent licence B70016 and represents buyers only.
You pay a flat fee, through Stripe, and that is the only money ClearCut Auto Inc. receives. No dealership, lender or product provider pays anything. The fee is for the representation, never for the vehicle itself.
Five packages, from $150 to $2,500 plus GST: Strategy ($150), Clarity ($250), Negotiation ($1,250) and Concierge ($2,500), plus Relocation ($2,000) for clients relocating to British Columbia from outside Canada. ClearCut Strategy, Clarity, and Negotiation are each payable in full upfront via Stripe. ClearCut Concierge is payable as a 50% Engagement Retainer upfront with the remaining 50% due upon delivery of the vehicle to, or collection by, you. ClearCut Relocation is payable as a 50% Engagement Retainer upfront with the remaining 50% due when the Client collects the vehicle from the selling dealer. The full scope of each package is laid out on the services page.
You can, and two packages exist for exactly that. Strategy is a single 45-minute phone consultation on how to negotiate a vehicle purchase, theory and approach: deal structure guidance, financing strategy, negotiation strategy and dealership insight, with no specific deal, quote or numbers reviewed. Clarity is for after you have negotiated: a one-time full-deal review before signing of the purchase price, deal structure, financing terms and every product and charge on the quote. The managed packages are for people who would rather not spend the time, or would rather not sit across from a salesperson at all.
Yes, on every managed package. Negotiation and Concierge both include coordination of all finance office and back-end products, including extended warranties, paint protection, tire and wheel protection, key fob replacement, dash cameras, and other available protection products. On Negotiation your only responsibilities are arranging vehicle insurance and collecting the vehicle; on Concierge the selling dealer delivers the vehicle where it offers delivery; otherwise a carrier you approve in writing and pay directly brings it, or you collect it. Strategy and Clarity are advisory only: no dealer communication, negotiation, or third-party representation is included.
No. ClearCut Auto Inc. does not guarantee financing approval, vehicle availability or a specific pricing outcome, and does not give licensed insurance advice. What you get is a clear, honest read on what is achievable before you pay anything.
Both, and any store in British Columbia. The package decides the scope, not the vehicle. The right store is usually not the closest one, and where a vehicle is bought does not change where it is registered, insured or serviced.
No. The Client Service Agreement is sent and signed through DocuSign and the fee is paid through Stripe, from anywhere. For Strategy and Clarity, you book, accept the Advisory Services Terms (British Columbia residents) or the National Advisory Services Agreement (outside BC) at checkout, and pay online. People relocating to BC use this to have a vehicle sorted before they land; read what changes.
Twelve things, and they are the same on every BC contract: the VIN and trim, freight and PDI, the trade-in on its own line, the exact lien payout, the taxes itemized, the rate and term you were approved at, and every add-on priced individually. The Before You Sign checklist covers them in one page.
To get started with ClearCut Strategy or Clarity, simply book and pay online, accepting the Advisory Services Terms (British Columbia residents) or the National Advisory Services Agreement (outside BC) at checkout. For ClearCut Negotiation, Relocation, or Concierge, contact us to schedule your initial consultation.