The full Client Service Agreement (CSA 09/2026 R2) is a formal legal document prepared for each client individually and signed through DocuSign. This page summarizes the key points in plain language.
ClearCut Auto Inc. is a licensed broker-agent operating in British Columbia
We act exclusively as your buyer's representative. We have no relationship with any dealership that affects our recommendations
Our licence requires us by law to act in your exclusive interest on every transaction
Our Fee Structure
Fees are paid directly by you to ClearCut Auto Inc. No dealer compensation, no kickbacks
All fees are quoted in Canadian dollars and shown before GST (5%), which is added at checkout
Payment is collected via Stripe (debit or credit card). No cash accepted
Work commences immediately upon receipt of payment
ClearCut Strategy, Clarity, and Negotiation are each payable in full upfront via Stripe. ClearCut Concierge is payable as a 50% Engagement Retainer upfront with the remaining 50% due upon delivery of the vehicle to, or collection by, you. ClearCut Relocation, for clients relocating to British Columbia from outside Canada, is payable as a 50% Engagement Retainer upfront with the remaining 50% due when the Client collects the vehicle from the selling dealer.
Refunds & Cancellation
Fees are non-refundable once work has commenced, as the fee is consideration for services performed
These terms do not limit any rights you may have under applicable consumer protection legislation in British Columbia.
Refunds will be issued where ClearCut Auto Inc. is unable to deliver contracted services for reasons within our control
Refunds may also be issued by mutual written agreement between both parties
If a transaction does not proceed after work has been completed, the fee is retained as compensation for all work performed
Scope of Representation
The scope of services is defined by the package you select (see Schedule A for full detail)
Advisory packages (Strategy, Clarity) do not include dealer communication, negotiation, or third-party representation
ClearCut Auto Inc. does not accept, hold, or transfer vehicle purchase funds on your behalf
Financing approval, vehicle availability, and pricing outcomes are not guaranteed
Disclosures
ClearCut Auto Inc. will disclose any actual or potential conflict of interest to you as soon as it becomes known
We do not provide licensed insurance advice. Life, disability, and critical illness coverage advice must come from a licensed insurance professional
Ready to proceed?
The full Client Service Agreement is prepared individually for each client. For ClearCut Negotiation, Relocation and Concierge, when you book a consultation and select a package, your agreement will be sent to you via DocuSign for review and signature.
This page is a plain-language summary for informational purposes only. It does not constitute legal advice and does not replace the formal Client Service Agreement or Advisory Services Terms. The Client Service Agreement (CSA 09/2026 R2) governs ClearCut Negotiation, Relocation and Concierge, and ClearCut Strategy and Clarity when booked through a consultation. The Advisory Services Terms (AST 09/2026) govern ClearCut Strategy and Clarity when booked and paid online by British Columbia residents. The full CSA is available upon request or provided at the time of engagement.